Open a new ticket Please enable JavaScript in your browser to complete this form.Open a new ticket *Open a Shipping issue ticketOpen a Return Request ticketOpen a Product issue or Warranty ticketLayoutName and Lastname *Phone *Email *Order or invoice number *Shipping IssueLayoutShipping issue *Order arrivided damagedOrder didn't arrive yetI received the wrong productPlease upload picutures of the box and the damaged products * Click or drag a file to this area to upload. Which products are damaged? *How many yards are damaged? *Which product did you received? *Extra infoReturn Request– Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. – There is a 15% re-stocking charge on all return orders. There are absolutely no replacements, exchanges or refunds issued after product is installed. – To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. – A few types of goods are exempt from being canceled, returned, exchanged or refunded: Vinyl under 10 yards, Printed films, On-Demand products, Downloadable software products, Gift cards. – Please note that products ordered at different times may have different lot numbers, therefore we cannot guarantee a color or pattern match. – To complete your return, we require a receipt or proof of purchase. – There are certain situations where only partial refunds are granted: Products with obvious signs of use; Any item not in its original condition, is damaged or missing parts for reasons not due to our error; Any item that is returned more than 30 days after delivery.LayoutReason return *Ordered the wrong product or sizeChanged idea on the color/materialOrder arrived too lateHow much material do you want to return? *Which product do you want to return? *File Upload Click or drag a file to this area to upload. Extra infoProduct issue or WarrantyLayoutIn which product do you have problem? *Please describe the issue *How much material have the issue? *Please send picture and video to show the issue * Click or drag a file to this area to upload. Submit