Warranty Policies
At EVOLV, our commitment to quality and performance is as steadfast as the durability of our products. We recognize the importance of your trust in our products, which is why we provide a comprehensive warranty policy, specifically tailored to meet the distinct needs of our diverse product lineup.
Our warranty coverage is thoughtfully designed to vary with each product, ensuring that each item receives protection that is reflective of its unique use and manufacturing specifics. This meticulous approach allows us to offer robust support and uphold the highest standards of customer satisfaction and product integrity.
Continue reading to explore the detailed warranty specifics for your product and understand how we guarantee your continued satisfaction and support.
Warranty Claims Process
To ensure efficient handling of warranty claims, all submissions must be made through our Warranty Support system. Failing to submit through this channel will result in an automatic rejection of the claim. Upon submission, you will receive a support ticket number, which you should retain as proof of your claim and for reference during any follow-up communications.
In instances of product failure that form part of your warranty claim, it is mandatory to include photographs and videos with your initial ticket submission. This documentation is crucial for the swift processing and resolution of your claim.
Please notify EVOLV of any product performance failure within 30 days of its occurrence.
Initiating a Warranty Claim
If you need to open a Warranty Ticket, please visit our SUPPORT page. There, you can also find detailed warranty policies for each product line we offer, ensuring you have all the necessary information to manage your product’s warranty effectively.
